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Privacy Policy

NightOwl Monitoring LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://nightowl.boostrank.io/ or our remote monitoring and control solutions.

By using our services, you consent to the data practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:
  • Personal Information: Name, email address, phone number, billing details, and other identifiers provided during account registration, inquiries, or service purchases.
  • Usage Data: Information about how you access and use our website or services, including IP address, browser type, pages visited, and interactions with our platform.
  • Service Data: Data generated, uploaded, or transmitted by users through our monitoring solutions (e.g., water well system performance information).
  • Payment Information: Transaction details required for billing and subscription management.

How We Use Your Information

We use collected information to:
  • Provide, operate, and maintain our monitoring services.
  • Manage customer accounts and process billing.
  • Respond to inquiries, technical issues, or service requests.
  • Improve website performance and enhance the user experience.
  • Send service updates, promotional communications (with your consent), or important notices.
  • Comply with legal obligations and enforce our Terms & Conditions.

Sharing and Disclosure of Information

We do not sell or trade personal information. We may share information only in these circumstances:
  • Service Providers: With trusted third parties that assist in operations such as IT support, hosting, or payment processing.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Protection: To safeguard the rights, safety, and property of NightOwl Monitoring, our users, or the public.

Cookies and Tracking

Our website may use cookies and analytics technologies to:
  • Track website performance and user behavior.
  • Improve navigation and functionality.
  • Remember user preferences.
You can modify your browser settings to refuse cookies, but some site features may not function properly.

Data Security

We employ industry-standard safeguards to protect personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Service-related data may be retained for operational, security, or legal reasons even after termination of the account.

Your Privacy Rights

Depending on your location, you may have rights to:
  • Access, update, or delete your personal information.
  • Restrict or object to certain data processing.
  • Withdraw consent to marketing communications at any time.
To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Children’s Privacy

Our services are not designed for individuals under the age of 18. We do not knowingly collect personal data from minors.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

Contact Information

For questions or concerns about this Privacy Policy, please contact:

NightOwl Monitoring LLC